IT operations, system administration, and infrastructure management.
Federal Spending
$20B+ annually
Market Outlook
Growing +4% annually. Sustained demand for IT operations despite automation.
Common Federal Contracts
1
IT operations and helpdesk
2
System administration and support
3
Infrastructure management
4
IT service management
Contractor Competitive Advantage
Highest volume federal IT market. GSA Schedule widely available. Staffing = main competitive advantage. Women and minority-owned firms competitive.
Relevant Certifications
8(a)
HUBZone
WOSB
Top Procuring Agencies
How to Win in This Sector
- 1. Verify Your NAICS: Make sure this NAICS code matches your primary business activity. You can only claim set-asides for your primary NAICS.
- 2. Apply for Certifications: Most contracts in this sector allow 8(a), WOSB, HUBZone, or SDVOSB certifications. These give you advantages in bidding.
- 3. Target Top Agencies: Identify the top 3 agencies hiring in this sector and research their procurement needs.
- 4. Assess Your Advantage: Review the competitive advantages above and determine how your firm differentiates.
- 5. Build Relationships: Attend industry days, connect with contracting officers, and respond to RFIs (Requests for Information).