Capability statement template for facilities management, janitorial, and maintenance service providers.
Ready to Download Your Capability Statement?
Get the fully editable .DOCX version of this Facilities Support Services. Optimized for SAM.gov bids and government procurement officers.
Template Sections
Company Overview
Background, years in business, facilities managed, certifications, team size
📏 150-200 words
Service Offerings
Types of facilities services (janitorial, maintenance, security, landscaping)
📏 6-8 services
Federal & Government Experience
Government facilities managed, contract values, quality performance
📏 5-7 examples
Quality & Safety Standards
Quality assurance processes, safety protocols, certifications (ISO, OSHA, etc.)
📏 150-200 words
Team & Training
Staff size, training programs, certifications, retention rate
📏 100-150 words
Performance Metrics
Response time, customer satisfaction scores, safety records
📏 4-5 metrics
Key Elements to Include
Facilities management experience (size, complexity, duration)
Quality assurance and inspection processes
Safety and security protocols
Staff training and certification programs
Government contracting compliance
Cost control and efficiency metrics
Competitive Differentiators
Highlight these strengths to stand out from competitors:
Large federal facility management experience
GSA Schedule contract holder
Award-winning customer service
Green/sustainable facilities expertise
Emergency response and disaster recovery capability
Top Procuring Agencies
GSA
DoD
VA
State Department
Interior
Common Contract Types
Building cleaning and janitorial services
Facilities maintenance and repairs
Security and access control
Grounds and landscaping maintenance
Emergency and disaster response
How to Use This Template
- 1. Download & Open: Download the template and open in Microsoft Word (or Google Docs by converting).
- 2. Replace Company Info: Update company overview, years in business, team size, certifications, and past performance.
- 3. Add Your Examples: Replace sample project descriptions with 3-5 of your actual past performance examples (contract value, outcome, complexity).
- 4. Customize for Agency: When bidding, tailor the differentiators and examples to match what each agency values most.
- 5. One Page Rule: Keep it to one page—this is a snapshot, not a detailed proposal. Use clear formatting and concise language.
- 6. Include in Bid: Submit capability statement with every federal bid. Also use for marketing and cold outreach to contracting officers.
💡 Pro Tip
Create 2-3 versions of your capability statement tailored to different federal agencies or contracting areas. A capability statement for DoD cybersecurity contracts should emphasize different strengths than a GSA facilities management bid.
Frequently Asked Questions
What should a capability statement for Facilities Support Services include?
+
A Facilities Support Services capability statement must include: your core competencies specific to Operations & Maintenance work, NAICS code 561210, DUNS/UEI number, past performance with dollar values and agency names, key personnel with relevant credentials, and differentiators that set you apart from competitors. Keep it to one page for most agencies.
Which federal agencies buy Facilities Support Services services?
+
The primary federal buyers of Facilities Support Services services are: GSA, DoD, VA, State Department, Interior. Each agency has different requirements and preferences — tailor your capability statement to highlight experience relevant to that agency's mission before submitting.
What differentiates winning Facilities Support Services capability statements?
+
Winning capability statements in Facilities Support Services emphasize: Large federal facility management experience; GSA Schedule contract holder; Award-winning customer service. Contracting officers review dozens of cap statements — be specific with dollar values, agency names, and outcomes rather than generic descriptions.
What NAICS code should I use for Facilities Support Services federal contracts?
+
The primary NAICS code for Facilities Support Services federal contracting is 561210. Make sure this is listed as your primary NAICS code in SAM.gov and that your business size falls within SBA size standards for this code. You may also register secondary NAICS codes for related work.
How do I submit my Facilities Support Services capability statement to federal agencies?
+
Submit your capability statement directly to agency OSDBUs (Office of Small and Disadvantaged Business Utilization) via email or at industry day events. You can also attach it to your SAM.gov profile, upload it to agency vendor portals, and include it with RFI responses. For GSA, contact their OSDBU directly for unsolicited capability statement submissions.
What common contracts exist for Facilities Support Services in the federal market?
+
Common federal contracts in Facilities Support Services include: Building cleaning and janitorial services; Facilities maintenance and repairs; Security and access control; Grounds and landscaping maintenance; Emergency and disaster response. These range from standalone task orders to IDIQ vehicles. Monitor SAM.gov daily for new solicitations under NAICS 561210.