NAICS 561210

Facilities Support Services

Capability statement template for facilities management, janitorial, and maintenance service providers.

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Template Sections

1

Company Overview

Background, years in business, facilities managed, certifications, team size

πŸ“ 150-200 words

2

Service Offerings

Types of facilities services (janitorial, maintenance, security, landscaping)

πŸ“ 6-8 services

3

Federal & Government Experience

Government facilities managed, contract values, quality performance

πŸ“ 5-7 examples

4

Quality & Safety Standards

Quality assurance processes, safety protocols, certifications (ISO, OSHA, etc.)

πŸ“ 150-200 words

5

Team & Training

Staff size, training programs, certifications, retention rate

πŸ“ 100-150 words

6

Performance Metrics

Response time, customer satisfaction scores, safety records

πŸ“ 4-5 metrics

Key Elements to Include

Facilities management experience (size, complexity, duration)

Quality assurance and inspection processes

Safety and security protocols

Staff training and certification programs

Government contracting compliance

Cost control and efficiency metrics

Competitive Differentiators

Highlight these strengths to stand out from competitors:

Large federal facility management experience

GSA Schedule contract holder

Award-winning customer service

Green/sustainable facilities expertise

Emergency response and disaster recovery capability

Top Procuring Agencies

GSA

DoD

VA

State Department

Interior

Common Contract Types

Building cleaning and janitorial services

Facilities maintenance and repairs

Security and access control

Grounds and landscaping maintenance

Emergency and disaster response

How to Use This Template

  1. 1. Download & Open: Download the template and open in Microsoft Word (or Google Docs by converting).
  2. 2. Replace Company Info: Update company overview, years in business, team size, certifications, and past performance.
  3. 3. Add Your Examples: Replace sample project descriptions with 3-5 of your actual past performance examples (contract value, outcome, complexity).
  4. 4. Customize for Agency: When bidding, tailor the differentiators and examples to match what each agency values most.
  5. 5. One Page Rule: Keep it to one pageβ€”this is a snapshot, not a detailed proposal. Use clear formatting and concise language.
  6. 6. Include in Bid: Submit capability statement with every federal bid. Also use for marketing and cold outreach to contracting officers.

πŸ’‘ Pro Tip

Create 2-3 versions of your capability statement tailored to different federal agencies or contracting areas. A capability statement for DoD cybersecurity contracts should emphasize different strengths than a GSA facilities management bid.