Defines contractor obligations for handling orders under indefinite-delivery or open-ended contracts.
Applicability: Applies to indefinite-delivery, blanket purchase agreements, and General Service Administration (GSA) Schedule contracts.
Key Requirements
Accept valid orders submitted by authorized government representatives
Process orders within specified timeframes
Deliver products/services per order specifications
Maintain records of all orders received and processed
Common Issues & Pitfalls
Rejecting orders because delivery timeline is aggressive
Not meeting minimum delivery timelines specified in contract
Changing prices on individual orders beyond initial contract terms
Failing to track orders and delivery status
Contractor Guidance for Your Bid
GSA Schedule and blanket orders can be high-volume. You MUST accept orders. Rejections trigger default and debarment. Set up order management system before contract award. Know your delivery timeline limits.